We are focused on providing an enjoyable experience for everyone. Below are guidelines to keep in mind as you shop, dine, and spend time with us. 

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We DO NOT accept the following:

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• Violations of federal, state or local law.

• Any activity that threatens the safety of our guests, retailers or employees.

• Any activity that disrupts the well-being of our property.

• AnyTHING that disrupts an enjoyable, family friendly environment. 

• ANY ACTIVITY THAT INCONSISTENT WITH THE GENERAL PURPOSE OF OUR SHOPPING CENTER. 

• Any ACTIVITY THAT WOULD DISRUPT NORMAL BUSINESS ACTIVITY.​

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EXAMPLES OF SPECIFIC ACTIVITIES PROHIBITED INCLUDE, BUT ARE NOT LIMITED TO, THE FOLLOWING:

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• DISRUPTIVE PROFANITY, VULGAR, OFFENSIVE OR THREATENING LANGUAGE. 

• INAPPROPRIATE OR THREATENING CLOTHING (HOODIES ARE ACCEPTABLE AS LONG AS FACE REMAINS VISIBLE).

• BEHAVIOR THAT INTERFERES OR DISRUPTS NORMAL BUSINESS ACTIVITY. 

• DISORDERLY BEHAVIOR SUCH AS: FIGHTING, RUNNING, SHOUTING, PUSHING, OR SHOVING. 

• FIREARMS OR OTHER WEAPONS OF ANY KIND.

• SMOKING, INCLUDING VAPING, EXCEPT IN DESIGNATED OUTDOOR AREAS.

• POSSESSION OF ALCOHOLIC BEVERAGES, EXCEPT IN DESIGNATED AREAS. 

• SOLICITATION OR LOITERING. 

• UNAUTHORIZED PHOTOGRAPHY OR VIDEOGRAPHY. 

• OVERNIGHT PARKING. 

• UNNECESSARY BLOCKING WALKWAYS, ROADWAYS, OR STOREFRONTS. 

• OPERATING UNAUTHORIZED RECREATIONAL AND/OR PERSONAL TRANSPORTATION DEVICES.

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Failure to comply with this Code of Conduct or the lawful, reasonable requests by the center management team or security personnel may result in the loss of privilege to use the shopping center and/or criminal prosecution, where applicable. 

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Mercer Mall Security:

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The safety or our guests, retailers, and employees is always paramount and our first priority. 

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We TAKE A HOLISTIC APPROACH TO SAFETY WITH THE industrIES BEST practices and programs; which include OUR OWN SAFETY SECURITY TEAM, PLUS camera surveillance and other modern security procedures.

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FOR THE SECURITY OF OUR GUESTS,Please do not leave personal belongings unattended.

 

WHILE BLUEFIELD IS A WONDERFUL AND SAFE TOWN, PLEASE BE SURE TO lock your vehicles while on the premises. 

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SEE SOMETHING, SAY SOMETHING!

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Do not hesitate to contact us with any concerns, questions, or issues you may have while visiting.